Privacy Policy

FAQ

Questions, answered

1.) What personal information does KK Universe collect?+
We may collect information such as your name, email address, phone number, booking details, payment-related information, and any details you voluntarily provide while using our website or booking creative professionals.
2.) Why does KK Universe collect my personal information?+
We collect your information to process bookings, respond to enquiries, connect you with artists or service providers, improve our services, provide customer support, send booking updates, and comply with applicable legal requirements.
3.) Does KK Universe share my information with third parties?+
We may share necessary booking information with the selected artist, vendor, payment gateway, or trusted service providers only to complete your booking or provide our services. We do not sell your personal information to third parties.
4.) Is my payment information secure?+
Yes. Payments are processed through secure payment gateway providers. KK Universe does not store your complete debit card, credit card, or banking credentials on its servers.
5.) Does KK Universe use cookies?+
Yes. We may use cookies and similar technologies to improve website functionality, remember user preferences, analyse website traffic, and enhance your browsing experience.
6.) How does KK Universe protect my personal data?+
We use reasonable administrative, technical, and security measures to help protect your personal information against unauthorized access, misuse, disclosure, or loss. While we strive to protect your data, no online system can guarantee complete security.
7.) Can I request to update or delete my personal information?+
Yes. You may contact our support team to request correction, updating, or deletion of your personal information, subject to applicable legal and regulatory requirements.
8.) Does this Privacy Policy apply to third-party websites?+
No. Our website may contain links to third-party websites or social media platforms. KK Universe is not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies before sharing your information.
9.) Will KK Universe update its Privacy Policy?+
Yes. We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page with the revised effective date.
10.) How can I contact KK Universe regarding privacy concerns?+
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us through our Contact Us page or email us at Info@kkuniverse.in. Our support team will assist you as soon as possible.